Resume
Experience
2020 - Present
PRODUCT MANAGER
Resilinc
India - Remote
Spearheaded the modernization of Resilinc's core data platform, transforming a stagnant product line into a revenue-driving engine. Achieved a 39% increase in user engagement, drove $7M in revenue, and introduced AI to cut process times by over 90%. Recognized as a key innovator by winning the 2023 Vista Generative AI Hackathon by Vista Equity Partners Management, LLC.
2020 - 2022
CUSTOMER SUCCESS
Resilinc
India Remote
Stewarded a $19M enterprise portfolio across Healthcare, Life Sciences, and Technology, achieving a 98.93% renewal rate by deeply aligning solutions with client objectives. Translated customer feedback into the product roadmap, leading to enhanced user experience and identified expansion opportunities, ensuring both retention and growth.
2017 - 2020
SALES & MARKETING & PRODUCT ROLES
Multiple Organizations
India Pune
Stewarded a $19M enterprise portfolio across Healthcare, Life Sciences, and Technology, achieving a 98.93% renewal rate by deeply aligning solutions with client objectives. Translated customer feedback into the product roadmap, leading to enhanced user experience and identified expansion opportunities, ensuring both retention and growth.
Education
2016-2018
MASTER OF BUSINESS ADMINISTRATION (MBA)
MBA in Marketing Management & Entrepreneurial Sciences from Savitribai Phule Pune University (2016–2018), achieving an 'A' grade and 7.750 CGPA.
2011-2014
BACHELOR OF COMPUTER APPLICATIONS (BCA)
Focused on foundational computer science, with an emphasis on programming in C, C++, Core Java, Advanced Java, and Visual Basic. I also studied database management with RDBMS, and web development principles with .NET Frameworks and Internet Programming & Cyber Law.
Certifications & Courses
September 2025
Mastered the end-to-end product lifecycle: from utilizing market and competitive analysis to identify opportunities and gaps, to creating high-level strategies and roadmaps, and finally, overseeing development while applying UX/UI design principles for user-centric, business-aligned product releases.
September 2025
PRODUCT MANAGEMENT FOR AI & DATA SCIENCE
Udemy
Learnt a comprehensive overview of product management in AI and data science, including the roles of a product manager, distinctions between project and product management, data science basics, machine learning types, business strategy execution for AI, team management, user experience, data sourcing, and ethical considerations.
September 2025
ARTIFICAL INTELLIGENCE A-Z 2025: AGENTIC AI, GEN AI, and RL
Udemy
Learnt the fundamental and advanced concepts in artificial intelligence, including the implementation of language models, knowledge augmentation techniques, and practical applications for mastering AI
March 2023
INTRODUCTION TO NATURAL LANGUAGE PROCESSING (NLP)
Udemy
Learnt how to analyze text data using the Natural Language Tool Kit, load and manipulate custom text data, and analyze text for sentiment, important keywords, and statistics.
December 2022
ADVANCED PRODUCT MANAGEMENT
Udemy
Learnt advanced skills in product management, including the distinction between vision and strategy, using OKRs, agile roadmapping, and metrics analysis .
Professional skillset
Data Products & REST APIs
Competitive Intelligence & Market Research
AI Product Strategy
Product Management
User Interface & Experience
Agentic AI
Languages
English (native)
Hindi (proficient)
Arabic (Beginners)